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The Science and Strategies Behind Engage & Bloom

The Science and Strategies Behind Engage & Bloom

Harnessing nature for workplace wellness and engagement

This resource explores the science and strategies behind Planteria Group’s Engage & Bloom workplace experience programme. It will show how the programme provides employees, organisations and facilities managers with several key benefits from both a commercial and wellbeing standpoint.

Key theories and frameworks are identified, demonstrating the scientific and strategic theory that underpins the Engage & Bloom programme.

wreath making

An Introduction to Engage & Bloom

Engage & Bloom is a science-backed employee experience
programme that is centred on the principles of biophilia and its scientifically
proven benefits in terms of productivity and wellbeing. Such benefits are
achieved through harnessing the power of nature to create inspirational spaces.

The Engage & Bloom programme teaches clients how to look
after their plants at home, as well as inspiring them in the world of planting
and nature through a range of engaging experiences, including workshops,
interactive QR codes, and educational pieces. 

Workplace Experience Program by Planteria Group

The Modern Workplace Challenge

The modern workplace presents numerous challenges to ensure employees are working at an optimal level that benefits both the individual and the wider organisation. Since 1950, research suggests that we have gradually become more disconnected from nature and the benefits it provides.

A 2023 study by the UK Government identified that people spend 80-90% of their time indoors. To make matters worse research suggests that on average an office worker spends 12 hours per day looking at a screen.

Offices commonly experience a disconnect from nature, due to urban environments and sterile interior settings, as well as the growing importance of technology that has often acted as a substitute for nature as a source of recreation and entertainment. 

Increasing Importance of Well-being and Engagement for Productivity

Engage & Bloom is based on the concept of biophilia, which refers to a human being’s innate desire to connect with nature. This is further reinforced by numerous scientific findings, notably an experiment conducted by the Chelsea Flower Show.

This experiment invited participants to take part in a study that measured their creativity, happiness, and productivity across a variety of different workplace designs. The results found that allowing staff to make design decisions in a workspace enhanced with office plants can:

·       Increase well-being by 47%

·       Increase creativity by 45%

·       Increase productivity by 38%

These findings highlight the significant benefits that simply being around plants can have on employees. However, the interactivity of the Engage & Bloom programme enables organisations and their employees to harness these benefits to an even more powerful extent.

The Innate Human Connection to Nature: Biophilia

Biophilia is described as ‘an innate love for the natural world, supposed to be felt universally by humankind.’ The biophilia hypothesis is based upon the belief that humans have an inbuilt tendency to seek connection with nature and other forms of life.

In fact, the word biophilia is a combination of two ancient Greek words: bio (meaning life) and philia (meaning love). The term was first used by German social psychologist Erich Fromm, who claimed that biophilia manifests as the ‘wish to further growth, whether in a person, plant, idea, or social group.’

The growing awareness and popularity of biophilic design is indicated in the below graph, which demonstrates how the word biophilia, along with related keywords, has seen a significant spike in how frequently it is mentioned in publications, particularly from 2008 onwards.

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Engage & Bloom is a solution that combines both science and strategy through engaging workplace activities. As well as improving productivity and wellbeing, Engage & Bloom also promotes teamwork and fosters connections with nature and one another.

The Engage & Bloom programme applies Fromm’s concept of growth in terms of people, plants, and social groups by giving individuals the opportunity to enjoy a shared experience that connects them with plants and nature both on an individual and group level.

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The Science of Wellness in the Workplace

Workplace wellbeing encompasses how employees feel at work and about work, with a focus on developing and displaying healthy behaviours.

More specifically, it can include some of the following elements:

  •         A positive working environment
  •         Job satisfaction and purposefulness
  •         Good leadership and management
  •         Pay and reward
  •         Personal development
  •     Physical and mental health

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Impact of Stress, Poor Air Quality and Sterile Environments on Staff

Factors such as stress, poor air quality, and sterile environments can all have a negative impact on workplace wellbeing. Poor workplace mental health has been estimated to cost UK businesses an incredible £45bn each year. Furthermore, Lumien data reveals how wellbeing impacts employees 27% of the time, and as a result, companies are losing 17% productivity.

Annually, this equates to £5,318.45 per employee, representing a significant organisational cost that could be mitigated through the implementation of wellbeing-focused initiatives.

Scientific Evidence Supporting Biophilia

Taking an evidence-based approach to workplace wellbeing allows employers to understand their employees wants and needs, along with areas of improvement.

According to the Mental Health Foundation, 45% of people reported that visiting green spaces helped them to cope. Likewise, Harvard research finds that spending 20 to 30 minutes in an outdoor setting where people feel they are interacting with nature can lower stress hormone levels.

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Cognitive and Productivity Benefits of Greenery in Offices

The concept of biophilia is supported by various studies and frameworks, including Kaplan’s Attention Restoration Theory which found that exposure to nature reduces mental fatigue, as well as helping improve focus and our ability to concentrate.

Likewise, Ulrech’s 1981 Stress Reduction Theory claims that natural environments promote recovery from stress, while urban environments tend to hinder it. 

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The Psychological Basis of Nature Engagement

According to the National Library of Medicine, individuals have less mental distress, less anxiety and depression, greater wellbeing and healthier cortisol profiles when living in areas with more greenspace.

This is reinforced by NHS research, which found that people who spend at least two hours a week in nature experience better health and higher psychological wellbeing than those who do not visit nature at all during an average week.

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Sensory Benefits of Plant Interaction

Sensory planting encourages an increasingly engaging and
meaningful experience with plants, stimulating senses, including smell, sound,
touch, and sight.

According to the RHS, selecting plants that are particularly
good for your senses can improve mood and general wellbeing. 

Examples of plants with sensory benefits include:

·       Fragrant flowers, such as lavender, jasmine, and rose

·       Herbs, including mint, basil, and rosemary

·       Plants with a particularly textural appearance include lamb’s ear, ferns, and ornamental grasses.

·       Vibrantly coloured plants that satisfy the visual sense

·       Edible plants such as strawberry plants

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Our Vertical Horizons towers can be used to grow herbs, salads and edible produce in the office.

Employee Engagement: Why it Matters

In their 2023 State of the Global Workplace Report, analytics and advisory firm Gallup found that nearly 6 in 10 employees are feeling disengaged at work. Traits of disengaged employees can include demotivation, missed deadlines, disinterest in team activities, and avoidance in taking initiative.

Such behaviours have also been described by the term ‘quiet quitting,’ whereby a disengaged employee only fulfils the bare minimum of their duties.   

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The Impact of Disengagement

Employee disengagement can result in several issues, both for an individual’s wellbeing and the organisation. Decreased productivity is a key risk of disengaged employees, along with high absenteeism and turnover rates and the subsequent recruitment and training costs.

The 2023 State of the Global Workplace report found that disengaged employees are estimated to cost the global economy $8.8 trillion dollars, which represents 9% of global GDP. As well as the financial implications, employee disengagement also results in an adverse impact on team morale, which may cause an overall reduction in workplace productivity and innovation due to an unfavourable working environment. 

The Spectrum of People Plant Interactions 6

The Role of Nature in Engagement

Biophilic design can be classified into six key principles illustrated below:

six key principles updated 2

The last two principles provide a clear insight into how biophilic design can foster a sense of purpose and belonging. Place-based relationships refer to the link between culture and ecology. This is based upon a human’s sense of connection with familiar surroundings and feelings of protection or stewardship towards such places, known as Place Attachment Theory.

A study published in the Journal of Environmental Psychology investigated the connection between green buildings and place attachment. It found that biophilic design and opportunities for connection to nature were amongst the most important aspects for supporting Place Attachment Theory and can enhance individual wellbeing, quality of life, as well as increase pro-environmental behaviours and community resilience.

When coupled with the attachment to nature and health and wellbeing benefits that biophilic design provides, it is clear to see the powerful impact that spaces with a strong biophilic element can have on an individual’s sense of belonging within that space. 

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How Interactive Experiences with Plants Create Meaningful Connections

Direct contact with vegetation represents one of the most successful ways of promoting human connection in design. Dr. Stephen Kellert claims that human evolution and survival require the management of natural environments, particularly with regards to sensory elements. Moreover, DelSesto highlights the variety of often overlooked ways that we interact with plants in daily life.

From clothing to writing materials, plants are used to produce essential daily items. What’s more, the exchange of plants as a mark of celebration or condolence highlights their powerful role in landmark events in our lives.

DelSesto’s below spectrum categorises people-plant interactions into key groupings: physical exertion, tactile immersion, and peaceful abiding. Different aspects can align particularly strongly with some of the identified benefits of biophilia. For example, interactions classified under the ‘peaceful abiding’ grouping are likely to be closely aligned to the benefits of stress reduction, while those classed as ‘tactile immersion’ may be particularly effective at boosting engagement and concentration.

The spectrum of people plant interactions

Strategies Behind Engage & Bloom: Tailored Solutions for Every Workplace

Engage & Bloom comprises three modular packages, allowing tailored solutions for every workplace. In addition to an informative biophilic webinar, employees can dial in live and speak to our ‘Plant Doctor’ who will advise on care and maintenance of specific plants. 

Furthermore, there is the opportunity to identify and learn about plant species simply by scanning a plant’s QR code, which brings up the relevant page of the Plantopedia. Silver and gold packages also include interactive and engaging biophilic-based workshops, which can encompass activities such as wreath making, floristry, and orchid arrangement.

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Flexible Solutions to Suit Workplace Needs

Engage & Bloom is focused on creating tailored solutions for every workplace. The flexibility of several key offerings within the programme allows employers to implement activities in accordance with their workplace’s needs and schedules.

Plant giveaways, biophilic webinars, and workshops can be scheduled at a convenient time and location for the business, whether it is on-site or at a separate location as part of an out-of-office event.

Engagement Through Experience

According to Michigan State University, there are many activities workplaces can implement to improve group cohesion and build trust.

Such activities often give employees the chance to interact with colleagues in a different way and reveal different aspects of their personalities that may not come out during normal work interactions.

Other advantages of team building include:

  •     Boosting employee engagement
  •     Encouraging communication
  •     Mitigating  conflict
  •     Increasing  collaboration

Engage & Bloom workshops provide an opportunity for employees to experience these benefits, whether working directly together or enjoying a shared experience alongside each other to produce wreaths, orchid displays, and floristry bouquets.

As noted by McKinsey & Company, being amongst nature helps with attention span, creativity, well-being, and happiness and should act as a foundational resource for both individual and team development.

How Interactive Learning Builds Deeper Connection

Referring to DelSesto’s spectrum of people-plant interactions, the different activities within the Engage & Bloom programme can be classified within this framework. Floristry bouquets, moss art, orchid and wreath making workshops are categorised under the ‘tactile immersion’ category due to employees’ physical interaction with plant materials.

Other aspects of the Engage & Bloom programme, such as plant giveaways, dial-in plant clinics, and identifying plant species using a QR code and Plantopedia are categorised under the ‘peaceful abiding’ category, due to their focus on sensory engagement with plant environments and representations of plant environments. Such interactive and informative activities can promote deeper connections within the workplace.

The social element of a shared workplace activity can help employees to feel connected to one another and the activity. According to Times Higher Education, feeling connected to what is being learnt and the people one is learning alongside is what underpins engagement. They go on to state that feeling socially connected enhances an individual’s sense of belonging, which is essential to maintain motivation and feelings of safety and comfort.

Employee Satisfaction Surveys

Employee satisfaction following increased interaction with biophilia can be measured in several ways. Heightened creativity may be evident in subsequent projects and brainstorming sessions, while reported increases in productivity can also be observed.

Organisations may find that outlined objectives are being reached increasingly quickly and projects are completed ahead of schedule. In terms of wellbeing, employers may observe a positive change in the overall mood and atmosphere within the workplace

Client Success Stories

Recently, we brought the Engage & Bloom program to a leading social media platform’s London office. Employees fully embraced the experience, from learning about plant care to taking home their own plant, the event left lasting impressions and fostered stronger connections with nature in the workplace. 

The client shared the following feedback after the event: “I’m so happy that you shared some beautiful pictures with me today. The plants look amazing, and I was extremely happy to see the engagement with our members; they looked happy. Well done to the Planteria team!”.

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Plant giveaway 2
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Case Studies

Engage & Bloom activities have been successfully implemented in a diverse range of workplaces and industries.

Wreath making makes a particularly popular seasonal workshop that can be adapted to the season, whether it is over the festive period, autumn, or spring. As such, materials can also be adapted to suit the season, theme, and even the organisation’s brand colours, creating a truly personalised experience for each individual workplace.

Wreath 1
Wreath 3
Wreath 2

Quantifiable Benefits for Staff Engagement and Wellness

Awareness and application of biophilia within the workplace, through biophilic design elements in the office and Engage & Bloom engagement activities can be quantifiably measured using numerous metrics.

The outlined body of scientific research strongly suggests that organisations would see a reduction in absenteeism and the number of cases of reported stress and wellbeing-related issues when biophilic design and activities are regularly implemented within the workplace.

Implementing Engage & Bloom

According to the KPMG 2024 CEO Outlook Report, the majority of UK CEOs expect companies to shift towards a full return to office work within the next three years. As such, it is important for facilities professionals to look at ways to create calming and inviting workplaces.

The implementation of biophilic design principles is a key way to achieve this and demonstrate the facilities manager’s commitment to wellbeing and engagement. Introducing new and innovative biophilic initiatives can help facilities managers to further strengthen their client relationships and demonstrate proactive awareness of scientific and strategically backed initiatives that benefit their clients.

Preparing for an Engage & Bloom Rollout

The Engage & Bloom team will contact you to book in your events on a date that is convenient to your team.  They will talk through the options with you and help you choose the best event type to suit your team, goals and/or the time of year. 

For example, the wreath building workshop is most popular in Quarter 4 – as staff get to take home their own handcrafted wreath ready to decorate their home for Christmas.The Engage & Bloom team will identify what sort of space they need to hold the workshop or activities. 

We recommend sending out company-wide communications for the larger events or specific invitations to the workshops.  Allow staff enough time to ensure they are in the office on the specific days.  The anticipation of a fun and engaging event can be a engagement piece in itself – reminding them that the company is committed to their wellbeing and have them looking forward to the event.

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Partnership with Planteria Group

Planteria Group is committed to delivering tailored solutions for each individual workplace. With three packages available, employers can choose the one that is best aligned to their budgetary and organisational needs, with each package consisting of several Engage & Bloom initiatives. Silver and Gold packages also let organisations choose between 2-4 yearly workshops, with the opportunity to pick from several different workshop options and tailor them to suit their organisation’s needs.

Conclusion

Engage & Bloom is rooted in a scientific foundation. It’s based upon the key principles identified in Kaplan’s Attention Restoration Theory regarding nature exposure reducing mental fatigue.  It is also based on Ulrech’s 1981 Stress Reduction Theory and its belief that natural environments promote recovery from stress.

Engage & Bloom harnesses the power of nature in the form of interactive initiatives that improve cohesion, build trust, and encourage enhanced team relationships.

As highlighted, the implementation of an Engage & Bloom workplace experience programme provides several key benefits, both in terms of individual employee wellbeing, productivity, and creativity. Additionally, there are a multitude of wider organisational benefits, including reduced absenteeism, labour turnover, and heightened team morale.

Discover tailored solutions that provide organisational, individual, and team benefits. Let us help you transform your workplace today.

About Planteria Group

Planteria is the UK’s leading office plant company, operating as an independent, family-run business of experts for more than 40 years and maintaining over 90,000 plant displays nationwide. We are committed to creating best-in-class biophilic design and have worked on some of the UK’s most prestigious projects. 

You’ll find our work in offices, showrooms, and public buildings across the UK. Our Services: Design, installation and maintenance of planting for workplaces.  Interior and exterior biophilic design, living walls and moss walls. We also offer corporate floristry and seasonal decorations, including orchids, Christmas trees and more workplace experience services via our Engage & Bloom Programme.

Contact Information

ENGAGE & BLOOM TEAM

T: 0345 505 3333

E: engageandbloom@planteriagroup.com

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Discover ways to enhance your office environment with our expert insights on biophilic design, wellbeing, sustainability and the world of plants.

15 Things to Consider When Choosing Plants for Your New Office

15 Things to Consider When Choosing Plants for Your New Office

It can be difficult to know where to begin when deciding which plants to choose for your office, so we’ve put together 15 essential factors to keep in mind.

Whether you’re moving into a new building or refurbishing your existing space, introducing greenery is a simple yet impactful way of enhancing your office. Plus, plants are scientifically proven to provide plenty of other important benefits.

For business owners they increase the value of your property and help attract talent. For your staff they increase wellbeing, creativity, and increase productivity by up to 15%.

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1. Lighting Conditions

Lighting is one of the most important factors in determining which plants will thrive in your office. Before you decide which plants to go for, we like to establish the light you have available in your office, particularly the amount of natural light. You can then choose plants that are a good match for your lighting conditions.

For example, pothos, philodendron, rubber plants, and fiddle-leaf figs are all ideal for well-lit spaces, while in darker environments options will be more limited.  However plants like the ZZ plants (Zamioculcas zamiifolia) and snake plant (Sansevieria) can thrive in low-light. There are also important considerations such as the colour of the light (very important for plant growth) and light schedules (some plants need periods of darkness). 

Planteria Goodwin 8

2. Space Availability

Make the most of your office planting by considering all aspects of the space. While floorstanding plants can be an obvious starting point, consider other alternatives, including hanging planting and small desktop plants that add an uplifting feel to workstations.

You may also like to choose a trailing plant that will cascade down from shelves, creating an eye-catching feature. At Planteria, our team enjoys developing innovative and bespoke planting solutions. For the below project we added planters to the tops of lockers, transforming a practical office essential into a decorative feature.

planting on lockers

A moss wall can create true wow factor in your office. As well as looking incredibly impressive, moss walls reduce noise levels- perfect for loud office environments. Similarly, a living wall is an impactful office planting solution that won’t take up any floorspace. Consider a professionally designed and installed living wall that reflects your company and brand, even potentially incorporating your logo. Installing a living wall in a customer-facing area also creates a memorable first impression for guests.

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As well as plants, introducing fresh flowers into your office will have an undoubtedly uplifting effect on your employees. Assemble bouquets yourself or make it a team bonding activity. If you’d prefer to leave it to a professional, the Planteria floristry team can assemble and deliver regular bouquets to your office. 

As well as creating an inviting and vibrant workspace for staff, they also help build a positive first impression for guests. For a simple yet striking option, choose an orchid. When combined with moss and flowers, they make an elegant addition to any office and are available in various sizes.

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3. Sustainability

Sustainability is an important consideration with almost any purchase, and office plants are no different. Consider ways to make your office planting scheme more environmentally friendly. For example, Ecoponic is a pure mineral mixture of pumice and zeolite that acts as an alternative to soil. Ecoponic offers numerous benefits, including:

  •             Permanent structural stability that keeps soil airy and enables root absorption
  •            Optimal air pore volume, creating ideal conditions for growing
  •             Circular, allowing it to be re-used and recycled infinitely
  •            Peat-free, protecting vulnerable peatlands, wildlife and reducing emissions
  •            Efficiency in water storage and absorption
  •             Reduced likelihood of flies or pests due to a lack of organic material

As well as planting material, pots also provide an opportunity to make a more sustainable choice. Elho pots are made from 100% recycled plastic using wind energy. Plus, they’re recyclable. Likewise, Capi produces various sustainable planting solutions. Capi Waste Line products are made from recycled cork and marine debris. 

Capi’s Nature range includes beige pots made from recycled sawdust, green designs made from recycled artificial grass and black options made from recycled textiles. When it comes to maintenance, Planteria also have a team of Walking Plant Technicians who visit client offices on foot to reduce emissions.

ecoponic

4. Creating a Story

Adding plants to your office space gives you an opportunity to be creative and incorporate meaningful links and references to your business. Our design team will create a planting scheme that matches your brand’s colours for a cohesive look and feel. 

The below example shows how our Planteria design team took inspiration from Experian’s branding guidelines:

Experian Colour board 1 768x432.png e1738313918874

Shades of purple and pink were infused into the cabinet top planting, naturally blending the company’s branding with the greenery. Most of the pots were chosen in neutral colours, accented with hints of blue tones to link back into Experian’s branding.

You may also wish to draw inspiration from your logo or product/service offering when planning your planting scheme. 

For example, when designing a scheme for a Legal & General whose logo featured an umbrella, we installed umbrella trees as a subtle yet clever nod to their brand.

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Legal and General e1738314194693

5. Maintenance Requirements

While it’s natural to think about how your plants initially look, it’s crucial to consider how much maintenance they will require on an ongoing basis. Keeping your plants healthy and safe from pests can be a big task. 

Most businesses opt to appoint a plant maintenance contractor where specialist plant technicians will visit and tend to your plants. These services normally offer free replacements for plants that are unwell, dead or growing too tall. 

If you’re short on time and prefer to take care of your plants in-house, it makes sense to consider low-maintenance options, including ZZ plants, aloe vera, or philodendrons, which are great choices for those with busy schedules.

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6. Size of the Plant

Before you go ahead and purchase your plants, it’s important to consider their size. Not just at the time you’re buying them, but the size they may potentially grow to. Larger plants can help to fill empty and expansive spaces but may overwhelm smaller rooms. 

Likewise, a very small plant in a large space can look disproportionate. If you have limited space, consider smaller plants or even desk-sized options such as succulents or air plants.

office plants

7. Air Quality Benefits

One of the most advantages of office plants is their ability to improve air quality. Some plants, like the philodendron selloum, dracaena warneckei, ficus benjamina and aglaonema greyound are known for their air-purifying properties, helping to remove toxins.

If you are wanting to make a significant difference to the air quality, it will require a large number of plants.  A living wall is a brilliant way of naturally increasing oxygen levels and air quality.

GreenWallAlley 1

8. Employee Preference

Why not share the process of choosing your office plants with your employees? Ask their preferences and get them involved in the process. After all, they will be surrounded by the plants every day. Involving employees in the process can also make them feel more accountable for the plants when it comes to taking care of them.

Plus, it demonstrates your commitment to their wellbeing and creating an office space that they will enjoy working in.

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9. Cost and Budget

Plants come in a variety of price ranges, depending on their size, rarity, and species. Be sure to set a budget before you begin choosing your plants so you can select your plants in alignment with your budget.

While more affordable plants like snake plants and spider plants are great budget-friendly options, if you’re working with a larger project, you may wish to opt for larger or more exotic plants that add a unique focal point to your space, especially when they’re positioned in a key area, such as centrally in the office or in the reception area.

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10. Safety Considerations

If you regularly have young children or pets in your office, it’s important to choose plants that are non-toxic. Some common office plants, like the aloe vera plant, are safe, while others, such as dieffenbachia or poinsettias, can be toxic if ingested. 

Always check if a plant is pet-friendly before introducing it to the office if you know animals are going to be around.

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11. Aesthetic Appeal

Looks aren’t everything when it comes to plants, but they do play a very important part. Consider the colour, leaf shapes, and sizes and how they will fit in with your office décor. If you’d like to create a minimalistic and contemporary office space, opt for sleek, modern plants like snake plants or bonsais.

For a vibrant or tropical aesthetic, choose plants with large, bold foliage such as monstera or fiddle-leaf figs. If adding plants is part of an office-wide refurbishment, consider making a moodboard beforehand so you can get a clear idea of the aesthetic you’re aiming for and which plants have been used in similar spaces.

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12. Growth Rate

The growth rate of a plant will impact how often you need to repot it or trim it. If you prefer a more contained plant, choose slow-growing options that require minimal maintenance. For example, blue star fern, calathea and philodendron.

Some plants, like the ficus benjamina grow quickly and may require more frequent attention. Knowing the growth rate helps prevent your plant from outgrowing its space too quickly and allows you to stay on top of whatever maintenance is needed.

Endava 11

13. Temperature Tolereance

Plants have varying tolerances to temperature, so it’s essential to match them to your office’s climate. Remember to check the temperature and humidity levels in your office before choosing plants. 

Always got the heating on? opt for cacti and succulents that generally prefer warm, dry conditions. If your office is a cooler climate, choose ZZ plants, aspidistra and Phoenix date palms that can thrive, even in cooler, more humid environments. 

cactus 001

14. Pots and Containers

It’s not just the plant you need to consider; pots and containers have an important part to play in enhancing the visual appeal of your plant while also promoting healthy growth. Choose pots with proper drainage to prevent root rot.

Additionally, consider how the container fits with the overall aesthetic of the office. Ceramic, concrete, and modern metallic pots can provide a sleek look, while wooden or woven baskets create a natural and laidback feel. Likewise, square and rectangular planters and pots have a modern and streamlined appearance, while round shapes give an organic feel.

Floorstanding pots

15. Seasonal Changes

Finally, it’s worth considering the impact that the different seasons will have on the plants you choose. Some plants may require additional maintenance during certain times of the year. Seasonality is also a consideration in terms of how your plants look too, with potential changes in leaf colour, volume and flowers across the different seasons.

As well as considering planting inside your office, don’t forget about the exterior. Whether it’s at the front entrance or a terrace an exterior planting scheme allows you to enjoy greenery and seasonal blooms in your outdoor environment.

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Conclusion

Picking the right plants for your office can depend on several features, in terms of both visual appearance and practical considerations. Keeping these 15 factors in mind allows you to choose a selection of plants that will suit your space and be suitably maintained, creating a healthier, more enjoyable workspace for all.

If you’re short on time or would prefer to leave it to a professional, consider contacting the friendly Planteria team. We can take care of everything from coming up with a design that suits your space to installation and ongoing maintenance.

Get in touch today to see how we can transform your office space.

JLL Birmingham, a group of team members sitting in the auditorium

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Discover ways to enhance your office environment with our expert insights on biophilic design, wellbeing, sustainability and the world of plants.

Prepare for The New Normal With Illona Hands-Free Sanitiser

As the country’s workforce starts to make its way back to factories, shops and offices throughout the UK, we do so with one overriding question on our minds – what will the ‘new normal’ look like?

Just about every organisation across the country has been affected by the recent Covid-19 outbreak, and whilst it’s true that life around the office won’t return to normal overnight, there’s a lot we can do to make our working environment feel safer and more comfortable for those returning from furlough or from home-working back to the workplace.

Planning Our Workspaces for The New-Normal

So, let’s take a quick look at some of the things we should be thinking about when re-introducing our workforce back into the office.

Cleanliness is Key

Government guidelines advise that workplaces should be cleaned more frequently, paying attention to high-contact objects like door handles and keyboards.  Employers should provide handwashing facilities or hand sanitisers at entry and exit points.

We’ve all become acutely aware of is the number things we touch every day, usually without even realising it. Just think about how many items you might touch during a normal day in the office before you even get to your desk.  Maybe your commute starts on public transport? Then, there are the doors, maybe there’s a turnstile, an elevator button, or did you take the stairs and grab the rail? Did you nip into the coffee shop to pick up some breakfast? Did you pay cash, or tap the buttons on the debit card keypad?

If we then consider that a 2015 study carried out by The National Library of Medicine showed that on average, we touch our faces around 23 times per hour, it’s easy to see why the simple act of regularly sanitising our hands can make such a big difference.

“On average, each of the 26 observed students touched their face 23 times per hour. Of all face touches, 44% (1,024/2,346) involved contact with a mucous membrane, whereas 56% (1,322/2,346) of contacts involved nonmucosal areas.”

Yes, it sounds fairly unpleasant when it’s put in those terms, but it’s the reason why one of the most important messages throughout this pandemic has been for the public to frequently and thoroughly wash their hands.

So, to help reduce the risk of infection in our customer’s offices and workspaces (as well as our own), we’ve developed the Ilona Touch-free Hand Sanitiser Dispenser.

Ilona Touch Free

Employees Should Be Re-Introduced Gradually

This is something that replicates our overall approach to bringing the lockdown to an end; re-opening gradually. The same goes for our office spaces. It’s a good idea to start with a limited number of people, for example those who are unable to work from home.

If you have multiple teams working in the same area, you might want to consider arranging alternate days for them to be in the office. Split team working is also a good idea; this simply means that a percentage of the team works from the office while their counterparts work from home, then they switch.

Think About Your Home-Working Policy

One thing that recent months has taught many of us is that thanks to technology, we have the ability to be just as effective at home as we are in the office. If your team members are able to work from home, then putting a fixed rota in place will help to reduce any potential infection risks, whilst allowing your team to enjoy team work and social interaction again in doses.

Plan Your Workspace with Social Distancing in Mind

One thing’s for certain, we’ll need to change the way we interact with our colleagues at work. This means that people shouldn’t be seated too close together, if you have a hot-desking policy, a fixed desk policy would be more sensible, at least for the short term.

You’ll need to think about how people move around the office too. Using signs and barriers will help people pass each other without getting too close. If you have a lift, it’s a good idea to limit that to 1 or 2 people at a time, or just to those who need it.  If you are re-configuring offices, be creative by adding plants which can be used to mark our separate areas, or incorporated into barriers and cabinet tops, to create a sense of well-being and calm as well as looking beautiful.

Improve the Wellbeing of Your Teams with Plants and PPE packs

Making sure employees feel comfortable about returning to the workplace goes beyond simply making sure their environment is safe. With lockdown taking its toll on many of us, getting back into the outside world can feel pretty daunting. The prospect of using public transport and heading back to the office will be a cause of anxiety for many – that’s where office plants can bring real benefits to your team’s wellbeing.

Office Flowers

It’s currently mandatory that those of us who rely on public transport for our daily commute are required to wear some kind of face-covering while we travel.

Consider having a supply of PPE in the office for teams to use as they need. Planteria offer a ‘Sani-pac’ which contains everything you may need to help keep you safe including 3-ply masks, hand sanitiser for your personal work area, anti bacterial spray and wipes for your desks and keyboards, as well as disposable gloves, and tissues.

Make your office a welcoming, calm and relaxing place to return to, by adding some office plants. Plants are known to produce oxygen and remove carbon dioxide from the air, actually making the air in your workplace cleaner, and are shown to reduce anxiety and fatigue.

So, while it might not sound like much, investing in a few office plants can make all the difference to your team.

Get in touch with us, we are ready to help you create the best return for your team.

Planteria Group Growing Staff

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Introducing two of our newest employees at Planteria Group: Bronwyn Anderson and Casey Gill.

Please join us in welcoming them to our growing team! To get to know Bronwyn and Casey a bit better, we asked a few questions and we’ve included their answers below.

 

Bronwyn Anderson:

Bronwyn’s role at Planteria Group is Executive Assistant and she joined our team in March 2017.

Q: What is your home town?

A: Buckhurst Hill

 

Q: What are 3 things people might not know about you?

A: 1) I wear Versace perfume

2) I love playing volleyball!

3) Worst food: peas!

 

Q: What is your favourite plant?

A: Ficus Ginseng

 

Q: What are your favourite flowers?

A: Hydrangeas

 

Q: What is your favourite thing so far about working at Planteria Group?

A: There is a good work ethic and culture!

 

Casey Gill:

Casey has also been with Planteria Group since March 2017 in her role as Social Media Coordinator.

Q: What is your home town?

A: Houston, Texas

 

Q: What are 3 things people might not know about you?

A: 1) I’ve lived in 3 different countries, including the United Arab Emirates.

2) I’m a certified yoga teacher and run a small yoga studio nearby.

3) Favourite colour: green! How fitting!

 

Q: What is your favourite plant?

A: Anything to do with succulents! I love all different types of succulents for their unique shapes and easy-care.

 

Q: What are your favourite flowers?

A: Lilies – particularly Stagazer Lilies for their gorgeous colour and powerful fragrance.

 

Q: What is your favourite thing so far about working at Planteria Group?

A: Everyone is so friendly and there is a great atmosphere in the office, it’s also a pleasure being surrounded by so much greenery!

 

Thanks Bronwyn and Casey! Welcome to our family.

Our team is growing like a Kentia Palm (aka: Big Ken) and we are proud of our core values.  If you are interested in a career with Planteria Group, please see our job openings and apply within.

Core Values Demonstrated with a Smile

Smart New Uniforms Bring a Smile

At Planteria Group we are proud of our core values and our big smiles which drive our approach to providing you with reliable quality service and the most stunning planting & floristry services you’ll find in the UK. We believe that with great values comes great service.

As a family-run business for the past 40 years we hold our values close to our hearts, and believe that this is one (very important) thing that makes us stand above other companies out there. Our values embody our personality and our dedication to service whilst shaping every aspect of our business to ensure we always give our best.

 

Outlined below are our principle values:

– Integrity

– Dedicated to Care

– Always Smart

– Committed to Excellence

– Relentless to Improve

 

Integrity – Our business was founded on integrity from day one and we continue to do what is right, acting responsibly and always following through on our commitments. We are honest and hard-working and will always work to achieve the high standards you have come to expect.

Dedicated to Care – we are in the business of nurturing and nothing feels better than the sense of achievement that comes with a job well done. There’s nothing we can’t handle and we thrive on attention to detail from the initial consultation through to the design process, planting and after-care maintenance. Nurturing plants, flowers and clients since 1977 – that’s something we are quite proud to announce!

Always Smart – Image isn’t everything but it is a big part of good business and it goes a long way in promoting loyalty & professionalism. Whether you visit us at our head office or if you use our services and view the results you will find us smart, tidy, professional and efficient.

Committed to Excellence – Anything less is not an option. We won’t settle for second-best and nor should you. We believe a job is only worth doing if it is done properly and professionally. All of our staff receive rigorous training and everyone at Planteria Group is an expert in their own field giving you the best possible experience.

Relentless to Improve – We are constantly challenging our designers and pushing boundaries above and beyond industry standards, driving innovation, design and execution of our services. We continue to explore and innovate using new concepts and technologies bringing you the best possible results.

Whether you’re a new client or an existing client (or perhaps a future client) we are confident that you will love our services and the benefits they bring to your business.

If you’d like further information about what we can do for your business or workspace, please contact us or request a FREE QUOTE online.

Planteria Group provides stunning planting & floristry for businesses & offices since 1977. Not only attractive to the eyes but other health benefits of greening your space include cleaner air, increased productivity & creativity as well as reducing stress & sickness creating an overall happier place to be. Interior & Exterior planting & flower designs available.

In Safe Hands Across The UK

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Proud to be a national provider of corporate planting and floristry services

We often tell our clients that we are a National Provider and we do so with some pride, but why does that matter, who does it matter to and what does it really mean?

We are currently 65 staff strong including a team of 31 technicians and florists covering 1700 client sites for both planting and floristry services. We cover the whole of the UK which currently means Dundee to Exeter, though we’ll happily go further. Our technicians are directly employed by us, they are not contractors. We see this as important to providing the very best service and accountability to our clients. Our team receive full in-house training working to the Planteria standard. We have long lasting relationships with our technicians who are part of the Planteria family. Many of our technicians hold long service awards with Planteria, for more than five years continuous employment, and the majority have impressive knowledge of, and experience in the horticulture industry. One has even published a book on the subject. Our technicians are the face of Planteria Group and we know that they, in turn, build lasting relationships with our clients who sing their praises, some have also won industry recognised awards for their work. Furthermore, our team are incentivised on a customer feedback score. We use a tried and tested scoring system, the Net Promoter Score -read more about it here NPS and customer service. Many of our clients have multiple sites. For them, having one provider for plants and plant maintenance is a sensible move. The benefits include having one point of contact and having one invoice if required. We provide them with a client web portal to view visits to all sites in one place. They also get consistent maintenance and consistent plant designs and styles, if that is something that is important to them. We take the time to understand our clients, who conversely could have a completely different requirement for corporate planting and floristry at each location and need a bespoke approach. Consolidation of contracts eases admin, simplifies life and creates cost savings. To mention just a few examples, we are currently serving 57 locations for a well-known brewery, 12 locations for a luxury hotel chain, 66 client locations for a leading Facilities Management Company and 25 buildings for a property management company with our services for plants and flowers. What can we do for you? – Please get in touch with us for a free quotation or when you are next putting your contract out to tender. Contact us today.

Press Release: Planteria Group Acquires Jungleworld

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Planteria Group Acquires Jungleworld

In a move that makes them one of the largest privately-owned plant services companies in the UK.

Planteria Group, nationwide corporate planting and floristry experts, and provider to the FM industry,has acquired competitor Jungleworld, a specialist in the hospitality floristry sector. Both companies have a wealth of experience and a strong client base, which will combine to greatly benefit both customers and companies.

Family run Planteria Group established in 1977, made the strategic decision to buy Jungleworld. Planteria’s Managing Director Matt Anderson said, “The acquisition complements Planteria Group’s current operations, increasing our staff by 20% at our head office near Stansted with easy transport links across the UK. The move allows for an increased offering geographically for our floristry services, strengthens our buying power and sees us increasing our presence in the hospitality market sector. The coming together of the two companies has been seamless, we purchased our head office in 1996, with ambitious stretch goals in mind and had ample space for the expansion of our business.”

Both companies will run under their existing names for the current time.

GOSH Fundraising Donation

gosh fundraising donation Fundraising through charity events at our office is one of the ways that we work together to support those in need. Most recently, we supported Great Ormond Street Hospital for Children with a bake sale, raffle and table tennis tournament. Following our fundraising event and after counting all of the donations, we were incredibly honoured to see the grand total of £700 on an offical cheque to GOSH. Matt Anderson, Managing Director of Planteria Group presented the cheque in person at Great Ormond Street Hospital in London. Our donation helps seriously ill children and their familes when they need it most. Donations can help contribute to the building and refurbishment of the hospital, support ground-breaking research and development of new treatments, fund the most up-to-date equipment and also provide support and accommodation to children and families in need. We are proud to support Great Ormond Street Hospital and the excellent and meaningful work they do. Each quarter our employees help select a meaningful charity to support and we work together to plan events and make donations that make a difference. This quarter we will be supporting Meningitis Now, a charity that is close to the hearts of our employees.

NPS & The Importance of Customer Service

hand showing thumbs up

‘Our customers are at the heart of all we do. We enjoy the feel good factor and sense of achievement in a job well done and we like to think there is no circumstance that we cannot handle.’

‘Nurturing is natural to us: plants, flowers, clients. It’s all in the attention to detail. This is why people who choose Planteria, stay with Planteria.’

This is reflected not only in our core values but also in the care we offer to all of our clients no matter how large or small, new or old. We always strive to go above and beyond what is expected and we’re so committed to excellence that we select a number of clients each week and ask directly for feedback.

At Planteria, we measure our performance using a simple, non-biased survey to measure customer satisfaction and also understand whether our clients like us enough to recommend us to others. This is pretty powerful stuff.

Our customer satisfaction is measured with something called Net Promoter Score®, or NPS® for short.

NPS measures customer experience and also reveals how likely our clients are to suggest our services to others. This proven metric provides the core measurement for customer experience and the surveys are not only straightforward, they are also easy to understand and complete without taking too much time from our clients.

The most important question asked is: “How likely is it that you would recommend our company’s product and services to a friend or colleague?”

In other words, the question asks what is the likelihood of promotion? As such, the question not only gives an indication of customer satisfaction with the brand, but also the level of customer loyalty.

Respondents answer by choosing a number from 0-10, with 10 being the most likely to recommend.nps benchmark formula

Depending on the score our customers give, they are then classified as promoters (score 9-10), passives (score 7-8) and detractors (score 0-6).

The scores from all customers are then aggregated into one single number, which is our overall Net Promoter Score. Here’s the formula for calculating the NPS score:

NPS = (% of Promoters) – (% of Detractors)

NPS score can range from -100—if all customers are Detractors—to 100—if all customers are Promoters.

So why do we care about this so much? According to npsbenchmarks.com, the key benefits of NPS are:

· NPS scores can be used as a predictor of future customer actions

· Higher response rate due to the simplicity of the survey

· Ease of use – NPS practitioners can conduct the survey via various channels – phone, SMS, or Web.

· Quick follow-up – NPS practitioners can quickly share the customer feedback with frontline employees or managers, who can follow up with detractors and address their concerns. LEGO®, for example, address low NPS feedback in as little as 24 minutes.

At Planteria Group, our current NPS Score is 65 and we are proud to be in the top percentage of companies with strong customer loyalty. (Update: as of September 2017 our latest NPS score was an impressive 91).

For comparison, below is a snapshot of NPS scores from other companies you may be familiar with. Planteria Group rank exceptionally well by comparison. (Below data correct at time of publishing.)nps benchmarksAnd for comparison by industry, it’s nice to see that we are well above the various averages shown below:nps benchmarks(Above data correct at time of publishing July 2017)

Although our NPS scores are incredibly valuable, perhaps the most valuable aspect of the NPS surveys is the written feedback we receive from our clients. It’s hugely beneficial and rewarding to see the positive feedback and if ever there is a problem or a comment that strikes us as needing attention we can quickly respond.

Planteria Group are committed to excellence. Anything less is not an option. We believe a job is only worth doing if it’s done properly. We employ rigorous training and procedures to ensure everyone at Planteria is an expert in their field. This culture of excellence ensures our clients are consistently satisfied.

In addition to our commitment to excellence, we are also relentless to improve. We love to challenge the status quo and constantly push the boundaries of industry standards. We explore and innovate to discover new concepts, and diligently fight the resistance to change. This forward-looking, enthusiastic approach keeps us ahead of the game.

Image credits: all visual charts shown come from npsbenchmarks.com

Planteria’s Superhero

xNewsThumbResizex481 We have a fantastic team of technicians at Planteria, who deliver and maintain plants and flowers for our clients. But there is a special role that one man has… Tom Evans our ‘superhero’ dons his cape whenever there is a cry for help. Tom has his own regular clients, who he visits for routine maintenance of their plants and flowers but, should there ever be an issue requiring a non-routine solution, it’s Tom who is sent to save the day! Thankfully, Tom only needs to be a part-time superhero, but there are occasions when a plant fails, or an installation needs rescuing. We talked to Tom to find out more about his role and how fulfilling it is helping us to keep our clients happy.   Q: Tell us a little about yourself? A: I have now been with Planteria for over 10 years. It’s been a rewarding experience from day one. The old greenhouses at Chigwell were great for me (having been brought up in a flower shop as a child) but the new greenhouses at Henham are truly fantastic.   Q: As a fully trained and experienced florist and plant technician you’re capable of dealing with anything the job throws at you, what do you enjoy about the role? A: Working with nature every day for me is fulfilling and I do enjoy solving problems for our clients. It’s a great opportunity to get to know the client, understand their issues and put things right. As the trouble-shooter I get to meet so many more customers than I did before I took on the role. I like to resolve issues fast.   Q: You travel around London all the time, do you have any memorable moments? A: I certainly see some interesting people driving around London every day. The most memorable were David Cameron jogging one morning in Mayfair, and being introduced to Yoko Ono (of The Beatles fame) at the Jet Centre as she was about to fly out of London.   Q: With customer service a key focus for Planteria, we aim to provide solutions to all queries as soon as practically possible. How does this affect you, and your day? A: It’s been interesting to see how technology has helped improve everything for me in this regard. Communication at Planteria through the use of smart phones and the Protean system has been a game changer, we can deal with issues quickly and make our clients happy.   Q: What is the funniest thing that’s ever happened to you in your role at Planteria? A: Early one morning I was busy tending plants in an empty office room. Behind me I could hear an employee enter and strike up a conversation. Client: Hi! How are you this morning? Me: Great thanks. How was your weekend? Client: I had a brilliant weekend thanks. We had a barbecue….blah blah After a brief outline of their weekend and a few encouraging comments from me about the weather the conversation began making less and less sense. I turned around only to realise the client was on the phone to someone else! We were both in stitches after they hung up.

Planteria Round Up 2016 With a Celebration of Success

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Thursday 22 December was set aside in the Planteria Group Calendar for the end of year, Whole Company Meeting, kicking off at 7:45 with a full English Breakfast. The Company have now grown so large that there isn’t a big enough meeting space within our offices to house us all, so the meeting was held off-site at the Hilton Hotel Stansted.

Our Chairman Phil Anderson opened the meeting, welcoming and thanking staff for a successful 2016. Department heads of; Sales, Operations, Finance, Marketing, Floristry and Installation then gave a round-up of achievements for the year and shared their own vision, strategic plans and goals for 2017.

Feedback from this section, during the coffee break, was enthusiastic. “It’s so interesting to hear what goes on in each department, we get so busy with our own work that we don’t have time to think about what other people are doing”

“It’s good to hear that the company is doing well and there has been so much growth in the past few years”.

After the coffee break, the Employee of The Quarter Award was presented by Phil Anderson. The worthy recipient of this Award was Marian Varvari. “Marian has an excellent work ethic, he just gets on with whatever is required of him. He is a great team member and frequently goes beyond his remit to make things work for both his colleagues and our clients.

An example – back in October, one Sunday, he could not complete his floristry round as most of the roads in his delivery area were closed, he was told they would reopen at 6pm. So, after starting at 7am at the nursery and completing 2 deliveries he went home and then went back again at 6pm and finished the round. He then did his Monday round as usual. He did not complain he just said that he did not want to let anyone down – this is true dedication”.

Long Service Awards were given to Karen Norman and Martin Collins for five years’ service.

In the final session of the day Matt Anderson, our Managing Director shook things up a bit and took the opportunity to make the most of having all our staff in one location. Matt screened a thought provoking video based on a factual customer service story. After the video, using a random numbering system, Matt put teams together of people who don’t usually work together. The groups discussed creative customer service ideas. The benefit of this was to get staff talking to one another and bonding over their work experiences and thought processes. A whole raft of ideas got generated, and the diverse mix of job roles in each group meant that the ideas generated were informed, relevant and workable. We look forward to seeing some of the ideas becoming a reality in the coming months.

The meeting was a great success and we’re now raring to go and looking forward to a flourishing 2017.

Santa Claus Promoting Our Tree Service for Offices and Hotels

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Yes, it may be September and seem early to think about Christmas, but if you’re a building manager, facilities manager, office manager or in charge of Hotel services, seize the moment! We have all our tree orders finalised by November, with the peak number of orders being taken in early October!

This year we’ve launched our easy to use on-line tree ordering configurator. Available in the Greater London and Cambridge areas for corporate customers. To help us promote our service we took our Santas out into the streets of London to greet commuters with some early festive cheer.

Our aim, to spread the message about our service, and to provide an extra incentive to order now we also gave away a ‘personal desk tree’, claimed by using the code on our leaflets. We certainly put a smile on the face of many city workers. Quite a few were happy to snap a ‘selfie with Santa’ to share on our social media platforms. Spreading a bit of early Christmas cheer has to be a good thing?

Our popular tree service offers live, Nordmann Fir trees as well as traditional and cone style artificial trees in a range of sizes. You choose; undecorated, lights only or fully decorated in your colour choices with optional faux gifts for the base of the tree, coordinating garlands and wreaths. When the festivities are over we take it all away! Easy as mince pie!

Order today!