Over the past year we’ve been busy. Our No.1 focus was to get our service from a good standard, to a great standard, to exceed all expectations…it’s been hard work and our service team have really dedicated themselves to creating ‘raving fans’! And look at the results!
Our ‘10 minute response time to all service queries’ has increased by 40%!
Our ‘solution to query provided within 2 hours’ has increased by 32%!
…in just 6 months.
We think they deserve a large pat on the back! Watch this space for next year – we’re on our journey to create raving fans…