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Commonly Asked Questions

At Planteria, we get a lot of questions about office planting, living walls, maintenance, and how we work. Below, we’ve answered the most common one, from how our service works to what’s included in your plant care.

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about planteria

Planteria designs, supplies, and maintains plants for workplaces. We create biophilic interiors using living walls, office plants, and nature-based engagement programmes that improve wellbeing, productivity, and air quality.

We serve clients across the UK and the USA, with offices in Essex, London and New York. Our American launch in 2025 focused on the Boston–Washington DC corridor and has since expanded to California. 

Unlike general maintenance firms, we focus exclusively on workplace planting. This means sharper design, expert care, and better results. We maintain over 90,000 plant displays and work with brands like Netflix, Adobe and Deutsche Bank.

Office Planting FAQs

Plants improve air quality, reduce noise, enhance wellbeing, and support focus. They also soften hard surfaces and create a more welcoming space for staff and visitors.

Yes. All our installations have an option for regular expert maintenance, including watering, feeding, pruning, and plant replacement if needed. It’s a fully managed service.

Absolutely. We tailor every design to your space and preferences, from lush and leafy to minimal and architectural. You’ll receive a visual proposal before installation.

Living Wall FAQs

A living wall, or vertical garden, is a system that allows real plants to grow vertically on an indoor or outdoor wall. It’s both a design feature and a way to bring nature into built environments.

It is important to keep your wall maintained both structurally (irrigation systems, etc) and plant-wise (keeping them pruned and cared for).  However, this doesn't mean it has to be a lot of work for you.  Planteria handle all servicing, so you can enjoy the benefits without the upkeep.

Yes, in most cases. Living walls need the right light levels and wall space. We’ll carry out a survey and recommend the best system for your location, including options for low-light areas.

Engage & Bloom FAQs

Engage & Bloom is Planteria Group’s workplace nature engagement program. It’s a special offering that goes beyond just installing plants – Engage & Bloom provides interactive experiences to connect employees with nature right in the workplace[4]. The program is built on biophilia (our natural love of life and living things) and is backed by science to improve well-being and productivity at work[42]. In essence, Engage & Bloom brings curated activities, education, and events into your office so that your team can actively engage with plants and the natural world during their workday. It’s a fun, innovative way to boost employee morale and wellness by harnessing the power of nature.

The program includes a range of activities and experiences designed to get your employees involved with plants and nature. For example, Planteria might host interactive in-person workshops such as group terrarium-building sessions, small plant potting classes, or floral arrangement workshops – these are hands-on activities where employees learn and create something green together[43]. Engage & Bloom also offers educational components: they can set up informative lunchtime talks or webinars about plant care, wellness, or biophilic design. There are often fun engagement events like plant giveaways or office “plant pet” contests to spark excitement. Additionally, Planteria provides ongoing resources – for instance, informative signage or QR codes on certain office plants that staff can scan to read interesting facts and care tips[44]. The program is quite flexible and can be tailored to your company, but the overall package typically mixes workshops, educational sessions, and creative nature-based activities (both online and offline) to ensure everyone has a chance to participate.

Engage & Bloom is all about boosting employee well-being, engagement, and workplace culture. For employees, it provides enjoyable breaks from routine – interacting with plants (say, in a workshop or a plant giveaway) is a proven stress-reliever that can make people genuinely happier at work. In fact, research shows that when staff get to engage with designing or caring for office plants, their well-being can increase by nearly 50% and productivity by over a third[45]. So, employees come away from Engage & Bloom activities feeling refreshed, more creative, and appreciated by their employer. For the company, this program helps create a more vibrant, community-oriented culture. It can even help attract staff back to the office in a hybrid work era – people are more willing to come in when there are enjoyable experiences and a beautiful, nature-filled environment waiting for them[46][47]. Over time, Engage & Bloom can lead to improved teamwork (colleagues bond during the activities), higher morale, and lower stress levels in your workforce. Happier, healthier employees tend to perform better and stay with the company longer, so the business sees benefits in productivity and retention. Plus, it positions your company as one that truly cares about employee wellness and innovation, which is great for reputation.

Planteria's Design Service

Planteria provides an end-to-end office planting service – from initial design consultation through installation to ongoing maintenance – to make your workspace greener. Their team handles everything: they design a tailored plant scheme for your space, install the plants with minimal disruption, and keep them healthy with regular care (even replacing any that don’t thrive)[1][2]. In addition to indoor office plants (including striking features like living green walls and moss walls), Planteria offers professional corporate floristry for workplaces with weekly fresh flower arrangements[3]. They’ve also introduced Engage & Bloom, a unique program of nature-based employee engagement activities to bring the benefits of biophilia into your workplace[4].

It starts with a consultation at your site so Planteria can assess your space, lighting, and decor needs. Their design team then creates a custom proposal, choosing plant species and containers that will thrive in your environment and complement your interior style[1]. They’ll review the design with you (incorporating any preferences) and provide a clear quote. Once you approve, Planteria’s technicians deliver and professionally install all the plants on schedule, with minimum disruption to your workplace[1]. In short, they provide a turnkey installation that is tailored to your office and ready to enjoy immediately.

Yes – every Planteria design is bespoke to your space and brand. During the consultation, they consider your company’s image, color scheme, and style preferences to ensure the plant displays enhance your décor[5]. You can choose from a wide variety of planters and plant styles, and Planteria will even incorporate custom touches. For example, they can create a moss wall featuring your company logo or use preserved moss in your brand’s colors as wall art[6]. The result is a planting scheme that feels like an integral part of your office identity.

Absolutely. Planteria are experts at selecting plants that suit your office’s conditions – even if you have very limited natural light or unusual layouts. They will recommend species that thrive in low-light environments (such as many hardy tropical foliage plants) so that your greenery stays healthy[1]. The designers take into account factors like artificial lighting, temperature, and space constraints and choose the right plants accordingly. If a living plant won’t work in a particular spot, they can suggest alternatives like preserved moss walls, which require no light or watering at all[7]. One way or another, they’ll find a green solution for even the trickiest areas of your workplace.

Yes – Planteria can design and install impressive living green walls (vertical gardens) in your office. Green walls are panels of real plants grown vertically, and they add a huge “wow factor” without using floor space[8]. Planteria provides options to suit different locations and budgets – from small indoor feature walls to larger installations complete with built-in irrigation systems for automatic watering[9]. They handle the entire process: choosing the right plants, installing the wall system, and setting up irrigation. After installation, they also maintain the living wall to keep it lush and healthy over time[10]. A living wall not only makes your space memorable for visitors, but also improves mood and air quality for everyone in the office[8].

A moss wall is a decorative green wall made of real moss that has been preserved (stabilized) so it no longer grows but retains its fresh appearance. Unlike a living plant wall, a moss wall doesn’t require any water, soil, or light to stay green[7]. This means it’s essentially maintenance-free – the moss is inert and won’t decay, so all you might need to do is dust it off occasionally to keep it looking clean[7]. Moss walls are an excellent solution if you want a natural green feature without the ongoing care a living wall needs. They also absorb sound and add a biophilic design element to your space, all with virtually zero upkeep.

Yes. Planteria has an in-house corporate floristry service to supply fresh flower arrangements for offices, hotels, and other business spaces. Typically, they provide beautiful seasonal flower displays delivered weekly by their expert florists[3]. Each arrangement is bespoke – the flowers are chosen and styled to match your office’s aesthetic and placed in an attractive vase that complements your décor[3]. Having fresh flowers in receptions, lobbies, or meeting rooms can really uplift the environment and make a great impression on visitors (not to mention boost employees’ mood)[11]. (Note: Planteria’s full weekly fresh-flower service is currently offered in central London, while a monthly potted orchid service is available nationwide[12].)

Yes – Planteria can enhance your outdoor areas as well. They specialize in containerized outdoor planting, such as stylish entrance planters, window boxes, rooftop terrace gardens, and patio pots for office buildings[13]. During the design phase, they’ll suggest robust outdoor plant varieties (including bee- and butterfly-friendly options if desired) that will thrive in your location’s conditions[14]. Planteria’s team will install the exterior plants and also take care of their upkeep throughout the year. If you opt for a maintenance contract, they handle watering, feeding, pruning, and will replace any outdoor plants that fail, ensuring your exterior stays green and welcoming year-round[2].

maintenance

Planteria’s maintenance service is comprehensive – their trained technicians handle all the care required to keep your plants vibrant. This includes regular watering, feeding the plants with the right nutrients, cleaning/dusting the foliage, and trimming or pruning as needed to keep plants in shape. They also take care of any plant health issues: checking for pests or diseases and addressing them promptly. Essentially, you won’t need to do anything – all the upkeep is done for you. Even replacements of plants are covered, so your displays always look fresh and healthy without any extra effort on your part[15].

Planteria schedules regular visits to your office to tend to the plants. In many cases, a technician will come weekly or at least biweekly – the exact frequency can depend on your plant selection and office conditions (some hardy plants might not need weekly care, but many offices prefer weekly check-ins). These visits are pre-arranged and consistent, ensuring your greenery never goes too long without attention[16]. The goal is to water, feed, and groom the plants on a routine schedule so that they remain in perfect condition at all times. You can expect reliable service visits that keep your plants looking their best year-round.

No – one big advantage of Planteria’s service is that you don’t have to worry about plant care at all. Their team takes care of all watering, feeding, cleaning and other maintenance tasks during their scheduled visits[15]. You and your staff can simply enjoy the greenery. In fact, Planteria advises that you do not water or tamper with the plants yourselves, so they can maintain proper care routines. The plants are essentially on a “full service” plan, so all the work – and any mess – is handled by the professionals.

If any plant under Planteria’s care starts to decline or die, they will replace it as part of the service. Plant replacement is included in your maintenance/rental contract, meaning there’s no extra charge to swap out a failing plant for a healthy one[2][15]. Planteria’s technicians proactively watch the plants’ condition on each visit, so they often catch any issues early. If a plant isn’t thriving, they’ll nurse it back to health or replace it quickly. You’ll always have fresh, attractive plants on display – no sad, wilted plants left lingering!

Yes. Planteria has national coverage across the UK and can service multiple locations for a client under one coordinated program[17]. They have directly-employed technicians based around the country, which allows them to maintain consistent quality and service standards at each site[18]. Whether you have offices in different cities or many buildings across a campus, Planteria can set up a unified plant maintenance contract. You’ll still have a single point of contact and centralized reporting, making it easy to manage the service for all locations together. Many of Planteria’s clients are multi-site, so they’re well-versed in delivering seamless service across a portfolio.

Planteria maintains high service standards through training, transparency, and responsive communication. All plant technicians are fully trained, uniformed professionals who take pride in their work (they’re even incentivised based on customer service quality)[19]. Planteria provides an online reporting system for clients – after each service visit, a report is logged so you have full visibility into what maintenance was done and when[20]. This instant, transparent reporting keeps you in control and informed. Moreover, you’ll have one dedicated account manager as your point of contact. Planteria is fanatical about customer service – they respond quickly to any queries or issues, and they regularly measure client satisfaction (for example, via Net Promoter Score) to ensure they’re meeting your expectations[20].

wellbeing

Biophilic design means designing spaces to reconnect people with nature – it might include elements like plants, natural light, water, and natural materials. It matters because humans have an innate affinity for nature, and when we’re in a biophilic environment we tend to feel more comfortable and inspired[33]. In workplaces, biophilic design has been shown to improve employees’ mental and physical well-being. Simply having views of plants or natural elements can lower stress, improve concentration, and even boost creativity and happiness at work[34]. Companies are embracing biophilic design because it leads to healthier, more productive workplaces – employees in nature-filled spaces often perform better and feel better. In short, bringing a bit of the outdoors inside can make a big difference in how people experience the workplace[35].

Plants have a calming, therapeutic effect on people. Numerous studies have found that exposure to greenery – even indoors – helps to reduce stress and anxiety. For instance, research has shown that people who spend more time around nature (or have plants in their environment) report less mental distress, lower levels of anxiety and depression, and overall higher well-being[36]. In a workplace setting, adding plants can create a more relaxed atmosphere: greenery tends to soften the environment, which can lower blood pressure and make people feel more at ease. In fact, just looking at plants or taking a brief care-of-plants break can be restorative. One study noted that spending 20–30 minutes in a place that allows interaction with nature can significantly lower stress hormone levels[37]. Over time, an office with plants can foster a happier mood, better focus, and even improved morale among employees – essentially, plants help people feel good at work.

They can contribute to cleaner air, yes. While you’ll still rely on proper building ventilation for overall air exchange, plants are known to remove certain toxins from the air in small amounts and to produce fresh oxygen. NASA studies famously showed that common houseplants can filter out pollutants like formaldehyde and benzene in sealed environments. In the real world, the effect is modest but positive: a cluster of plants can help reduce indoor CO₂ levels and increase humidity, making the air feel fresher. Planteria often includes known air-purifying plants in their designs – these plants can absorb volatile organic compounds (VOCs) and improve indoor air quality over time[38]. Employees frequently report that a planted office feels more refreshing to breathe in. So while plants won’t replace an HVAC system, they do act as a natural supplement to create a healthier, more comfortable atmosphere[38].

One big trend is integrating more dramatic plant features into workplaces – for example, living green walls and large statement plants are very popular as they make a bold visual impact and maximize greenery without consuming floor space. Companies are also using plants to redefine office layouts: clusters of plants or even mobile plant walls are employed to create informal breakout zones or to divide open-plan areas, adding privacy and a calming vibe in a way that traditional partitions can’t[39]. Another trend is the push to make offices feel more like home (“resimercial” design) – this means incorporating cozy touches like potted plants, natural finishes, and even indoor trees to soften the corporate feel and improve comfort[40]. Wellness is a driving force behind design now, so we see dedicated quiet corners or relaxation spaces filled with plants where employees can unwind during the day. Sustainability is trending too, with more demand for locally sourced plants, reclaimed wood planters, and even installations like green roofs or rooftop gardens for employees – these not only provide natural respite but also help insulate buildings and support biodiversity (green roofs, for example, can significantly cut cooling costs and are starting to appear on urban offices)[41]. In summary, biophilic design isn’t a niche anymore – it’s become a mainstream element of modern office design, with creative uses of plants being key to cutting-edge workspaces.

It’s very unlikely. The indoor plants used in offices are generally chosen for their low allergen profile – most have no flowers or very low pollen output, so they shouldn’t bother people with hay fever or allergies. (Many office-friendly plants are foliage plants, and any flowering ones can be substituted if needed.) Regarding pests: Planteria takes measures to prevent pest issues. They often use a peat-free, soil-free substrate (instead of regular soil) for plant installations, which greatly reduces the chance of fungus gnats or other soil pests in the office[28]. The maintenance technicians also routinely inspect the plants for any signs of bugs (like aphids, mealybugs, etc.). If an issue is spotted, they address it quickly using safe, office-appropriate treatments or by isolating/replacing the affected plant. In practice, it’s rare to have pest problems in a well-maintained interior planting scheme. So, you can enjoy the plants without worry – they shouldn’t create any pest nuisances or allergy problems for your staff.

 

 

budget

Planteria’s services are typically set up as an all-inclusive rental (hire) program. That means you don’t need to purchase the plants outright – instead, Planteria supplies the plants and containers as part of a rental contract and takes care of all maintenance. This approach is very hassle-free and cost-effective for clients[15]. You avoid a large upfront cost of buying plants, and you also don’t have to budget separately for care or replacements. Essentially, you’re leasing the plants and paying a monthly or quarterly fee that covers everything. (If ownership is important to you, Planteria can discuss options, but the vast majority of clients prefer the flexibility and convenience of the rental/maintenance model.) [21]

The cost is tailored to your specific needs, so it can range widely. Planteria will conduct a survey or discuss your space and the number/type of plants you want, then provide a detailed quote[1]. Key factors are the scale of planting, the types of plants and planters (larger specimens or specialty installations like green walls cost more than small desk plants), and the maintenance schedule. Pricing is usually set as a flat periodic fee (e.g. per month) covering rental and maintenance. Planteria strives to work within your budget – there are planting options to suit modest budgets and more expansive schemes for those who want a big impact[8]. In all cases, you’ll know the exact costs upfront with no hidden fees, and the contract includes the plants, installation and ongoing care.

Typically, yes – Planteria’s contracts usually have a minimum term (often 12 months) and/or a minimum contract value. Interior planting is an ongoing service, so a one-year initial commitment is common to ensure continuity of care and justify the installation costs. They will let you know any minimum spend requirement when preparing your quote (quotes are often based on a minimum contract value to cover the cost of installation and regular service)[22]. After the initial term, contracts can be renewed or adjusted. Planteria is flexible within reason – if you have a short-term project or special circumstance, they’ll try to accommodate it – but generally a longer commitment helps them maintain the plants optimally and provide the best pricing.

Office plants can yield significant returns in terms of employee productivity, well-being, and even property value. Studies have found that green offices make employees more productive – one famous study showed a 15% productivity increase when workplaces added just a few plants[23]. Greenery also helps reduce stress and improve mood, which can lead to fewer sick days and better overall morale on your team (a healthier, happier workforce is a more productive one)[24]. There are even energy savings to consider: plants provide natural insulation and shade; for example, strategically placed greenery can lower cooling costs in warmer months[25]. For building owners, a well-planted environment can boost tenant satisfaction and property value – offices with attractive outdoor or indoor green spaces have been shown to command up to 10% higher rents in studies[26]. Moreover, showing that your company cares about employee well-being and sustainability can enhance your brand image, which is valuable but hard to quantify. In short, investing in plants tends to pay off through a combination of hard benefits (energy efficiency, etc.) and soft benefits (happier, more productive people) that together improve your bottom line.

sustainability

Sustainability is central to Planteria’s approach. For instance, they use a special peat-free growing medium called Ecoponic for nearly all their indoor plant installations[27]. Using peat-free substrate protects natural peat bog ecosystems (important carbon stores) and is much more eco-friendly. Ecoponic is also a sterile, mineral medium, which means it doesn’t harbor soil pests or require chemical pesticides – a healthier choice for offices[28]. Planteria also prioritises local sourcing of plants wherever possible and reduces waste by recycling and reusing materials. (They even collect and compost old flowers from their floristry service rather than sending them to landfill[29].) Their maintenance methods are designed for efficiency – for example, the watering systems they use avoid waste, and they plan service routes to minimize travel emissions. Planteria has an ongoing sustainability strategy and complies with all relevant environmental regulations, so you can be confident that adding plants through Planteria is a green choice in itself[30].

Yes – incorporating biophilic design (plants and natural elements) can contribute positively to many building sustainability and wellness standards. Certifications such as BREEAM, WELL, LEED, or FITWEL all have criteria related to indoor environmental quality, occupant well-being, and biodiversity. Adding indoor plants can help meet these criteria by improving air quality, visual comfort, and overall occupant satisfaction with the space[31]. For example, WELL Building Standard awards points for biophilic design features that reduce stress, and BREEAM considers indoor air quality and ecology – areas where plants can play a role. Planteria’s team is experienced in supporting projects with these goals and can tailor their designs to align with specific certification requirements[32]. While plants are just one piece of the puzzle for certification, they are an effective and visible way to demonstrate a commitment to sustainability and wellness in your building.